Problem Solving
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What are the steps in problem solving?
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Meet your Problem Solving Partners
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1. Identify the ProblemIdentify the problem
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2. Define the ProblemDefine the problem
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The 5 W’s
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State the problem
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3. ExploreFind Solutions
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How do I know I’m on the right track?
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Creative vs. logical thinking
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Creative thinking
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Logical thinking
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Evaluate your solutions
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4. Create an Action PlanThe SMART plan
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Evaluate your plan
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Tips for taking action
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5. Review Your PlanReview your plan
Before moving on, let’s make sure your goal meets the four guidelines:
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Question 1 of 5
1. Question
Specific: Did I identify what key thing(s) I need to do?
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Question 2 of 5
2. Question
Measurable: Did I decide how I’ll know if I’ve succeeded?
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Question 3 of 5
3. Question
Achievable: Did I identify any particularly difficult tasks and decide how I’ll tackle them?
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Question 4 of 5
4. Question
Relevant: Did I check that the solution will address the original problem?
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Question 5 of 5
5. Question
Time-bound: Did I set a start date and a finish date?
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