Back to Module Intro
Problem Solving
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0/16 Steps
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What are the steps in problem solving?
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Meet your Problem Solving Partners
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1. Identify the ProblemIdentify the problem
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2. Define the ProblemDefine the problem
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The 5 W’s
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State the problem
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3. ExploreFind Solutions
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How do I know I’m on the right track?
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Creative vs. logical thinking
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Creative thinking
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Logical thinking
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Evaluate your solutions
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4. Create an Action PlanThe SMART plan
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Evaluate your plan
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Tips for taking action
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5. Review Your PlanReview your plan
After the problem has been identified, it is important to fully define the problem so that it can be solved. Let’s further define the problem by answering the following questions.
Walk through the following questions:
- Why is this a problem?
- What causes this problem?
- When does the problem occur?
- Where does the problem occur?
- Who is involved in the problem?
Click on the names below to see how each of your problem solving partners defined their problems: